Penn State Quality Assurance e-Learning Design Standards

Purpose The Quality Assurance e-Learning Design Standards are intended to provide a measure of quality assurance for online courses in order to serve the needs of Penn State students. These standards are directed to departments and colleges that wish to share online...

Standard 8: Accessibility and Usability

Brief Description The course is easily navigated and accessible through the availability of alternative materials and media to facilitate use by all learners. Definitions Accessible Information is provided in formats that allow all users to equally access and...

Standard 7: Learner Support

Brief Description In the Learner Support standard, four different kinds of support services are addressed: technical support, accessibility support, academic services support, and student services support. Supporting Resources Technical Support Quality online courses...

Standard 6: Course Technology

Brief Description Course technologies support learners’ achievement of course objectives or competencies. The technologies enabling the various tools used in the course facilitate, rather than impede, the learning process. Supporting Resources Reinforce Learning...

Regular and Substantive Interaction (RSI)

Brief Description Regular and substantive interaction, often referred to as RSI, is a U.S. Department of Education requirement that ensures distance education students using federal financial aid have opportunities for interaction with course instructors. Definitions...